FAQ
- Yes, we recommend booking a car in advance. The certificate confirms the amount or rental rights but does not automatically reserve a specific vehicle. Popular models may be unavailable, especially on weekends and holidays.
- In that case, we will offer an alternative vehicle of a similar class or help you find other convenient dates. The certificate retains its value and can be used later.
- The certificate can be used for one or several rentals depending on its value. If the rental cost is less than the certificate amount, the remaining balance is preserved and can be used later.
- The certificate cannot be exchanged for cash. It can only be used for car rental within the available fleet.
- The certificate can be used by the person whose name it was issued to. If you want to transfer the certificate to another person, please contact us in advance — we will reissue the certificate and update the driver's name in the system. The certificate can be used by a driver who meets the age requirements and minimum driving experience specified in the rental terms.